Shipping policy
Dame PiPi™ Shipping Policy
Last Updated: September 9, 2026
Thank you for shopping with Dame PiPi™. We want your order to arrive safely and make the shipping process as clear as possible.
Order Processing
Orders are typically processed within 1–2 business days, excluding weekends and statutory holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Shipping Within Canada
Dame PiPi™ ships across Canada.
Available shipping options and rates are calculated and displayed at checkout based on your delivery address and the shipping service selected.
Estimated delivery times shown at checkout begin after your order has been processed and are estimates provided by the applicable carrier.
Shipping to the United States
Dame PiPi™ ships to eligible addresses within the United States.
Available shipping options and rates are displayed at checkout based on the destination and shipping service selected.
U.S. customers are responsible for any applicable customs duties, import taxes, brokerage fees or other charges that may be imposed by the destination country or carrier. These charges, if applicable, are separate from the amount paid to Dame PiPi™.
International Shipping
International shipping availability varies by destination. If shipping is available to your country, the available shipping methods and applicable charges will appear at checkout.
International customers are responsible for any applicable duties, taxes, customs charges or brokerage fees assessed upon import.
Delivery Times
Delivery estimates provided at checkout are estimates only and are not guaranteed by Dame PiPi™.
Carrier delays may occur due to weather, holidays, customs processing, service interruptions or other circumstances outside our control.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We will make every reasonable effort to update the address before shipment; however, changes cannot be guaranteed once an order has been processed or shipped.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Lost, Delayed or Damaged Packages
If your order arrives damaged, please contact us promptly with your order number and photographs of the product and packaging so we can review the issue.
If tracking indicates that your package has been delivered but you have not received it, please check around the delivery location and with household members or neighbours before contacting the carrier.
For packages that appear to be lost in transit, please contact us and we will assist with the carrier investigation where appropriate.
Questions About Your Order
For questions regarding shipping or your Dame PiPi™ order, please contact:
Dame PiPi™
Your Restroom Concierge™
Hygiene on Your Terms.™
Customer Service: sales@damepipip.ca
damepipi.ca